Returns & Exchanges
At A Drop in the Ocean, we want you to be completely satisfied with your sustainable home goods, which is why we offer a 30-day window for returns on all unused items. If your purchase doesn't perfectly complement your space, we are here to help you find a better fit or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Carefully place the unused items in their original eco-friendly packaging to ensure they are protected during transit.
Print and Attach Label
Download and print the prepaid shipping label provided via email, then secure it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing